Its not about the bike… or my running shoes

this is my 10th year in retail during the holiday season, and I have always been amazed at how people forget what the season it really about.  Here are a couple of items I have heard lately while traveling around to my stores.  It is truly amazing what you can see people try to do at this wonderful time of year.

1. I want to return my snowblower i bought last year!  (but the good news wast that the customer had their receipt)
2. i dumped it in a bucket of water, what do you mean it isn’t covered warranty?
3. you have to take it back, it was broken when i bought it
4. what do you mean you don’t have the Wii??!!
5. and my favorite, i actually saw a woman through a DVD player at a sales associate because he wouldn’t process a return because she didn’t have a receipt and it was broken!!